Resources

Improving quality treatment and patient experience depends on the access they have to excellent care and the flow they experience moving through the medical system. HSD helps this team improve both.

You have questions about living in a world of COVID—and there are no real answers. HSD offers questions to explore the unknowns that challenge us.

In the world of human systems dynamics, understanding is important, but it is not enough. We strive to see patterns clearly and to understand them. The ultimate goal, however, is to transform current patterns into possibilities for the future. In times like these, the journey from seeing to acting is not easy. My last two posts have told the story of my journey as I strive to transform the turbulence and uncertainty I see in US politics toward something more sustainable and equitable. As we approach Election Day, it is time for the NOW WHAT?

Since my last post, things in the US have only gotten worse. Militias in Michigan, COVID in the Whitehouse, wildfires in the West, hurricanes in the South, and dark money in the courts. In spite of all these patterns of destruction, I am beginning to see a different and more constructive path for myself and my community. I have acknowledged the turbulent patterns I cannot change. Now I can search for more useful patterns that are mine to influence. This journey from painful realization to dawning opportunity has not been easy, and it is far from complete. At this turn in the road, though, I want to share some of my emerging insights about our shared, emergent future.

Note: I ask your indulgence for this post. I know we have an international community, and I usually speak to a global audience. Today I make an exception because of the urgency here and the worldwide implications of our current social and political patterns in the USA. Perhaps, by accident, it will be relevant in other domains, as well.

Every day we experience tensions that are driven by the diversity of our complex lives. What are those tensions, and where do they come from?

We believe that vision is not about the future. It is a pattern we want to create, and we create it today with every challenge and every choice. That is why our vision statement is so profoundly present in everything we do. In these days of disruption, our community has found many ways to move our vision into reality.