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Health CarePlan in Uncertainty
We need a strategic plan, she launched into an explanation about stakeholders who disagreed on mission, clients who were dissatisfied, dysfunctional teams, and exhausted and over-stretched middle management. It happened that hers was a multi-function health care organization, including insurance for low-income families, an urban hospital, clinics, and prevention services.
PhilanthropyManage Strategic Change
In 1998, Thomas Berkas and Glenda Eoyang were working with the Search Institute evaluating community-based programs for youth development. We knew that both communities and youth were too complex to be captured by traditional evaluation methods.
We also knew that the emerging field of complexity science might hold a key to a more effective and responsive monitoring and evaluation system.
Business & IndustryLead in Complexity
Computer simulation models are great tools to see patterns and possibilities in complex systems. Current modeling approaches fall short of reality, because they make assumptions that limit the uncertainty that is the hallmark of human systems at
all scales.
Manage Strategic Change
This brief paper describes the basic principles of CDE and demonstrates in examples how they inform meaning making and action.
Teaching & LearningManage Strategic Change
The HSD theory of change is based on the accumulation and release of tension in complex systems. Tension is held in the conditions (container, difference, exchange) that shape the systems patterns.
Glenda Eoyang received her doctorate in human systems dynamics from The Union Institute and University in 2001. Her research explored questions about the conditions that made some human systems organize quickly and as expected, while others took a
long time to end up in unpleasant or unproductive patterns.
Same and different is a way to identify patterns in what may seem to
be random activity. In our book,
Adaptive Action, Leveraging Uncertainty in Your Organization
, we define patterns as similarities, differences, and connections
that have meaning across space and time. When you begin to identify
those things that are similar and different in your sticky issue, you
begin to name the patterns you see.
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