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Reliability used to be the major measure of success, so we learned to replicate and increase quality by reducing variation. People and processes were rewarded for doing the same thing the same way, just faster. That strength has turned into a dangerous weakness for organizations today.
Collaborate to Create Community
Teams have the potential to accomplish much more than any one individual. The start up of a team can be full of energy as team members sort out individual expectations and form a direction that is for the benefit of all. Over time, however, every team encounters challenges. These challenges can either help the team focus and work together, or they can threaten the working relationships that support the work of the team.
Adaptive Action is as powerful as it is simple. Three questions help you make progress on intractable issues.
In organizations of all sizes, leaders are being challenged by the complexity that swirls around them.They are called to navigate multiple, interdependent forces that influence their organizations. They deal with diversity of thought, culture, ability, engagement far beyond what has been present in the past. And they work in environments where history is critically important and calls them to honor tradition and learn from the past. At the same time, they work in complex systems where there is no direct cause/effect relationship that points to a quick fix.
Lead in Complexity
Linear cause and effect are great when they work. Root causes and logical sequences explain change in mechanical systems. They can even work in some simple, highly constrained human systems. The problem is that they do not help you understand
change in highly complex human systems dynamics.
Business & IndustryCollaborate to Create Community
All human systems are self-organizing, and teams are a great example. Individual agents come together from different places with different skills and expectations. They interact in meetings and over email. Over time, patterns form of high
performance or wasted effort.
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