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September 5, 2019 You solve problems every day. You help others solve problems every day. You know about multiple decision-making and problem-solving models you can use in different situations. You find, however, that it’s sometimes difficult to be sure which model to use as you deal with the complex challenges you face in today’s world. Sometimes you follow a decision-making model into a rabbit hole, only to get stuck in the confusing swirl of data, meaning making, and possible actions.
Historically, most decision models come down to gathering data, analyzing data, making a choice, and acting. The differences from one model to the next have to do with how they collect data, what kind of data they collect, what questions they use to make sense of those data, and ways they move the decision to action. On the other hand, Human Systems Dynamics uses Adaptive Action, in all situations. This iterative cycle of observation, reflection, and action builds on previous learning in each iteration. Pattern Logic and Adaptive Action allow you to focus on the underlying dynamics that shape your challenge or opportunity to move beyond the surface symptoms of any situation.
In this month’s Live Virtual Workshop, Glenda Eoyang shares some of the insights and “tips and traps” she has learned through her rich and varied career using Adaptive Action and Pattern Logic.
Last week the Human Systems Dynamics Institute hosted “Twenty-first Century Facilitation: Find Wisdom in Chaos.” As with all Adaptive Action Labs, we will meet to hold a more formal review. Today, however, I am sharing my more immediate reflections about this Lab. Using the Adaptive Action format makes this a simple, logical practice that keeps me focused on what’s important. I don’t get lost in the details or drama. Here’s how it works.
Business & IndustryPlan in Uncertainty
The shortest distance between two points is under construction.
- Leo Aikman
Inquiry is the key to transformation. In a complex system, answers have short shelf-lives, but good questions serve you forever. Questions help you see a wicked challenge clearly, understand it from a new perspective, and find surprising options for transformative action. In this short video, Glenda Eoyang shares a simple practice to help you access the power of inquiry and tame your wicked issues. Try it and let us know how it works!
Build Adaptive Capacity
“Through a lens of navigation, then, we can see that "keeping" isn't about having a perfect, linear or flawless journey; keeping is about having a focus point that you want to keep moving toward.”
― Benjamin L. Corey
July 25, 2019
As a consultant, you work with a variety of individuals, groups, and/or organizations. Each one is unique. What worked in one place may or may not be effective in another. You look for an approach you can rely on, only to find that your work calls for innovative responses at every turn.
Standing in inquiry, HSD-based consultants use principles, models, and methods of HSD to help clients leverage uncertainty across their systems. It is a unique approach that shifts the consultant from the “expert with the answers” to the co-learner/teacher who stands alongside, using inquiry to guide the interactions.
In today’s Live Virtual Workshop, Glenda Eoyang, shares the HSD consulting process and approach. She will reveal how you engage others in their own iterative cycles of seeing, understanding influencing as they make sense of the complexity in their worlds.
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